Sign the Celebration

Terms & Conditions

This page contains Sign the Celebration Terms & Conditions. By renting a sign from STC, you are agreeing to the following terms of service.

1. PAYMENT

Payment is required at time of booking to secure your order on the requested date. Payment must clear 1 day in advance of sign delivery. Our credit card processing service is used by millions of companies and is safe & secure.

2. CANCELLATION

In the event that you need to cancel your order prior to the day of delivery, you may choose to receive ½ of your payment as a refund or you can credit the full fee toward a future booking. Cancellations made the day of scheduled delivery may not receive a refund.

3. DELIVERY, SETUP, and PICK UP

You can expect delivery and set up of your sign before 6pm the day before your event/celebration. We will pick up the evening of your event after 6:30pm or the following morning. During COVID, delivery and pickup times are firm. If you need it the evening of the actual birthday, please request delivery the day of the birthday before 3pm instead of the day before.

4. RUSH ORDERS

Rush and same day orders may incur a Rush Fee of $25-$40.

5. HAZARDOUS CONDITIONS

We may be unable to deliver your Sign the Celebration signs during severe, hazardous weather conditions. In the event of inclement weather, we will try to reschedule delivery or provide a full refund.

6. REFUND POLICY

If you must cancel your booking at least 24 hours before delivery then you can receive ½ of your payment as a refund or you can credit full fee towards a future booking. Refunds will not be given if 1) incorrect address or other order information is provided, 2) if homeowner or recipient of gifted sign requests greeting to be removed.  

7. WHATS INCLUDED?

The price includes: complete phrase with graphics, delivery, set up and pick up of the sign. The local affiliate is the point of contact for all deliveries.

8. AVOID SURPRISES

To avoid surprises, we notify the homeowner the day before signs are delivered. Homeowners need to cancel lawn service, turn off sprinkler systems and make sure signs are not moved or damaged by dogs or lawn care services.

9. SIGN OWNERSHIP

All signs are property of Sign the Celebration affiliates. If damaged or lost/stolen then you are responsible for full replacement value of all signs and stakes.
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